Refund Policy

Last updated: 31 July 2026

This Refund Policy applies to purchases of Seafarer PRO on Seafarer Trust Network. Payments are processed by our reseller and merchant of record, Paddle.com Market Ltd(“Paddle”); refunds are issued through Paddle to your original payment method.

1. Subscriptions & billing

Seafarer PRO is a recurring subscription billed in advance for each billing period (for example, monthly). Your subscription renews automatically until you cancel.

2. Cancelling

You can cancel at any time from your account or via the receipt Paddle emails you. When you cancel, your PRO access continues until the end of the current paid period and is not renewed afterwards. Cancelling does not, by itself, trigger a refund of the current period.

3. Refunds

• EU/EEA & UK right of withdrawal: consumers generally have 14 days to withdraw from a purchase of digital services. Where you ask us to begin the service immediately and acknowledge losing this right once it is fully performed, the right may no longer apply.
• Partial periods: we do not provide pro-rated refunds for the unused portion of a billing period after cancellation, except where required by law.
• Discretionary refunds: if the Service did not work as described, or you were charged in error, contact us and we will review your request in good faith.

4. How to request a refund

Email support@seafarertrust.com from the address on your account, with your order/receipt reference from Paddle. Approved refunds are returned to your original payment method; processing times depend on your bank or payment provider.

5. Contact

Questions about billing or refunds: support@seafarertrust.com.