Refund Policy

Last updated: 19 August 2026

This Refund Policy applies to Seafarer PRO on Seafarer Trust Network. PRO is paid for directly in cryptocurrency to us — there is no third-party payment processor.

1. What you pay for

Seafarer PRO is a paid upgrade granted for a fixed period (for example, one month) after we confirm your cryptocurrency payment. It does not renew automatically.

2. Cancelling / not renewing

Because there is no automatic renewal, there is nothing to cancel: your PRO access simply expires at the end of the paid period unless you pay again for a new one.

3. Refunds

Cryptocurrency payments are, by their nature, difficult or impossible to reverse automatically. Within that constraint:

• EU/EEA & UK right of withdrawal: consumers generally have 14 days to withdraw from a purchase of digital services. Where you ask us to enable PRO immediately and acknowledge losing this right once it is fully performed, the right may no longer apply.
• Service issues or errors: if PRO did not work as described, or you paid in error, contact us within 14 days and we will review your request in good faith.
• How refunds are paid: approved refunds are sent to a wallet address you provide. We do not provide pro-rated refunds for the unused portion of a period, except where required by law.

4. How to request a refund

Email support@seafarertrust.com from your account email, with the transaction reference of your payment and a wallet address for any approved refund.

5. Contact

Questions about billing or refunds: support@seafarertrust.com.